Privacy policy

Bompa operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Service”). Bompa is powered by Shopify, which enables us to provide you with the Service. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Service, or otherwise contact us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “Personal Information”, we mean information that identifies you or another person, or that can be reasonably associated with you or another person. Personal Information does not include information that is collected anonymously or de-identified, i.e., information that cannot identify you or be reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that information, depending on how you use the Services, the country/region in which you are located, and as permitted or required by applicable law:

Contact Information includes your name, address, billing address, shipping address, phone number, and email address.
Financial Information includes credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
Account Information includes your username, password, security questions, preferences, and general settings.
Transaction Information includes items you browse, add to your shopping cart, add to your wish list, or purchase, return, exchange, cancel, and transaction history.
Contact History includes information you provide when you contact us, such as when you send a customer support query.
Device Information includes information about your device, browser or network connection, your IP address, and other unique identifiers.
Usage Information includes information about your use of the Services, including how and when you use or browse the Services.
Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, access or use the Services, contact us or otherwise provide us with personal information;
Automatically through the Services, including information collected from your device when you use our products or services or visit our websites, and information obtained through the use of cookies and similar technologies;
From our service providers, including when we hire them to provide specific technologies and collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information

Depending on how you interact with us or what services you use, we may use personal information for the following purposes:

Provide, customize and improve the Services. We use your personal information to provide the Services, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and items of interest; sending you account-related notifications; processing purchases, returns, exchanges or other transactions; creating, maintaining and otherwise managing your account; arranging shipping; facilitating any returns or exchanges; enabling review submissions; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Services.
Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information by email, text message, or postal mail, and displaying online advertisements for products or services on the Service or other websites based on items you have previously purchased or added to your shopping cart and your other activities on the Service.
Security and Fraud Prevention We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against possible fraudulent, illegal, dangerous, or malicious activity; protect public safety; and maintain the security of our Service. If you choose to use the Service and register for an account, it is your responsibility to keep your account credentials confidential. We strongly recommend that you do not share your username, password, or other access details with others.
Contact You We use your personal information to provide you with customer support, respond to your needs, provide efficient service, and maintain our business relationship.
Legal Reasons We use your personal information to comply with applicable laws or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to address or investigate potential violations of our terms or policies.
How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for lawful purposes as covered in this Privacy Policy. Such circumstances may include:

Disclosure to Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping.

Disclosure to business and marketing partners for the purpose of providing marketing services and serving ads to you. For example, we work with third-party services through Shopify to enable personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy statements. Depending on your country, you may have the right to request that we stop sharing your information for the purpose of serving targeted ads and marketing communications based on your online activities across different merchants and websites.

When you direct, request, or otherwise consent to us disclosing specific information to third parties, such as for product shipping or through your use of social media widgets or login integrations.

Disclosure within our affiliates or corporate group.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, rights, and the rights of our users or others.
Relationship with Shopify

The Service is hosted by Shopify and collects and processes personal information about your access to and use of the Service in order to provide you with and improve the Service. Information you submit to the Service will be transferred to and shared with Shopify and third parties that may be located outside of your country in order to provide you with and improve the Service. In addition, to help protect, grow, and improve our business, we use certain Shopify enhancements that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhancements, Shopify may use personal information that we collect about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to your requests to exercise your rights to use your personal information for the purposes described above. For more information about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy . Depending on your country, you may be able to exercise certain rights with respect to your personal information at the Shopify Privacy Portal link.

Third-Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that we are not affiliated with or controlled by, please be sure to review their privacy and security policies and other terms of service. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewed by other users of the Service and/or users of these third-party platforms, and may not be used by us or third parties without restriction. Our provision of such links does not in itself constitute an endorsement of the content of such platforms or their owners or operators, unless otherwise stated in the Service.

Children's Data

The Service is not intended for children, and we do not knowingly collect any personal information from minors in your jurisdiction. If you are a parent or guardian and you become aware that your child has provided us with personal information, you may request that the information be deleted by contacting us at the contact information provided below. As of the effective date of this Privacy Policy, to our knowledge, we do not “share” or “sell” (as that term is defined in applicable law) the personal information of minors under the age of 16.

Information Security and Retention

Please note that no security measures are foolproof or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us over unsecured channels.

How long we retain your personal information depends on different factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on the country where you live, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and we may deny your request in certain circumstances permitted by law.

Right to Access/Knowledge. You have the right to request access to your personal information that we hold.
Right to Deletion. You may have the right to request that we delete your personal information that we maintain.
Right to Correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Portability. Under certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
Right to Opt-Out or Share Targeted Advertising. Depending on your country, you may have the right to opt-out of the “sale” or “sharing” of your personal information or to object to our processing of your personal information for “targeted advertising” (as defined under applicable privacy laws).
Manage Communication Preferences. We may send you promotional emails, and you can stop receiving such messages at any time by using the unsubscribe option displayed in our emails. If you opt-out, we may still send you non-promotional emails, such as notifications about your account or orders.

You may exercise any of the above rights by contacting us as indicated in the Service or using the contact information provided below. For more information about how Shopify uses your personal information, and any rights you may have, including rights related to the data that Shopify processes, please visit: https://privacy.shopify.com/en.

We will not treat you differently for exercising any of the above rights. As permitted or required by applicable law, we may need to verify your identity to process your request. Under applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide documentation that you authorize them to act on your behalf and may require you to verify your identity directly with us. We will respond to your request promptly and within the time limits required by applicable law.

Complaints

If you have an objection to how we process your personal information, please contact us using the contact information provided below. Depending on your country, you may have the right to appeal our decision by contacting us using the contact information provided below or filing a complaint with your local data protection supervisory authority.

International Transfers

Please note that we may transfer, store and process your personal information outside of your country.

If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will use recognized data transfer mechanisms, such as the standard contractual clauses issued by the European Commission, or any equivalent contracts issued by the relevant UK authorities, unless the country to which the data transfer is to be transferred has been determined to have an adequate level of data protection.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

ATTENTION. Please be aware that using our app or just adding the above text to your Privacy Policy, will not automatically make your store GDPR compliant. You will need to make sure at your end that your company is GDPR compliant under all aspects. If you need further consulting in regards to what you need to do to make sure your business is meeting the GDPR rules as well, Shopify has some really good guides.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

 

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please call , send an email to 19011259315@163.com